Steps from the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake is a 5-star hotel boasting views of the forest glades and the traditional gardens from most units. It offers one indoor pool, a business centre with meeting and banquet facilities, an infinity pond, a spa & wellness centre and free WiFi in all rooms and dining areas.
Four Seasons Hotel Hangzhou at West Lake is a 10-minute drive from Hangzhou Yellow Dragon Stadium. It is also a 20-minute drive from Hangzhou Railway Station and a 50-minute drive from Hangzhou Xiaoshan International Airport.
Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and 37-inch flat-screen TV with a DVD player. The private marble bathroom has a deep soaking tub, a separate glass shower stall with rainshowers and a large basin vanity with television.
The property’s concierge team helps guests to organise excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, free bikes are available. Also dry cleaning, laundry and ironing facilities are all included at an extra charge.
Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food and WLB serves a variety of Asian and Western cuisine all day. Afternoon tea and cocktails can be enjoyed in the Lobby Lounge.
The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programming.
Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.
Due to Hangzhou G-20 summit, all guests who will check in from 20 Aug to 27 Aug 2016 are required to leave all guests' name and ID number or passport number (for foreign guests including citizens from Hong Kong, Macau and Taiwan) during the booking process.
During the period from 20 Aug till 27 Aug 2016, security check is required in and out of the hotel. In case of checking, it is strongly suggested to carry your valid government-issued ID card or passport with you everyday.
During the period from 20 Aug till the end of Hangzhou G-20 summit, private vehicles or taxi are not allowed to access the hotel area. Thus, shuttle service will be provided for guests to reach the hotel. For more details, guests are suggested to contact the hotel directly. The contact information can be found on the booking confirmation.